Privacy Policy

1. Introduction

VeloxaRecruit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered recruitment platform.

By using VeloxaRecruit, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company name, and password
• Job Postings: Job descriptions, requirements, and hiring preferences
• Candidate Data: Resumes, CVs, cover letters, and application information
• Interview Data: Interview responses, audio recordings, and analysis results
• Payment Information: Billing details processed securely through third-party payment providers

2.2 Automatically Collected Information

• Usage Data: How you interact with our platform, features used, and time spent
• Device Information: IP address, browser type, operating system, and device identifiers
• Cookies and Tracking: We use cookies to enhance your experience and analyze usage (see Cookie Policy below)

3. How We Use Your Information

• To provide and maintain our recruitment platform services
• To process and screen job applications using AI-powered tools
• To conduct AI-powered interviews and analyze candidate responses
• To send you updates, notifications, and marketing communications (with your consent)
• To process payments and manage subscriptions
• To improve our services, develop new features, and conduct analytics
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms of service

4. AI Processing and Data Usage

Our platform uses artificial intelligence (AI) to screen candidates, conduct interviews, and analyze responses. When you use our AI features:

• Candidate data (CVs, applications, interview responses) is processed by AI models to generate screening results and analysis
• We use third-party AI providers (OpenAI, Groq, etc.) to power our AI features
• AI processing is designed to be objective and bias-free, focusing only on job-relevant qualifications
• All AI processing complies with applicable data protection laws

We do not use your data to train AI models. Your data is only used to provide our services to you.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform (e.g., cloud hosting, payment processing, AI providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (HTTPS/TLS) and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data storage with reputable cloud providers
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your data for certain purposes
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at hello@veloxarecruit.com or use the data export/deletion features in your dashboard.

8. Data Retention

We retain your personal data only for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

9. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Authenticate your sessions
• Analyze usage patterns and improve our services
• Provide personalized content and advertisements (with your consent)

You can control cookies through your browser settings. However, disabling cookies may limit some features of our platform.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including Standard Contractual Clauses (SCCs) where required.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.